Privacy Policy

1. Introduction

Welcome to Hydration Spark. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our websites and in our clinics.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

2. Information We Collect

We may collect the following types of personal information from you:

• Contact Information: Name, email address, phone number, and mailing address.
• Health Information: Medical history, treatment preferences, and other details you provide when using our health-related services.
• Transaction Information: Payment details, purchase history, and services booked.
• Usage Information: Information related to how you use our website, including IP addresses, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services, including weight loss, IV therapy, and neuropathy treatment.
• Process your transactions and manage billing and payments.
• Communicate with you regarding your appointments, services, and promotions.
• Personalize your experience and recommend relevant products or services.
• Ensure compliance with applicable laws and regulations.

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who help us with payment processing, email marketing, and website analytics.
• Legal Compliance: Law enforcement or regulatory authorities when required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal information we hold about you and request corrections to any inaccuracies.
• Deletion: You may request that we delete your personal information, subject to certain legal requirements.
• Opt-Out of Marketing Communications: You can unsubscribe from our email and SMS marketing at any time by following the instructions provided in the communications.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how visitors use our website, improve site functionality, and provide relevant advertisements.

You can adjust your browser settings to reject cookies or notify you when cookies are being used. Please note that some features of our website may not function properly without cookies.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. Please review the privacy policies of any third-party sites before providing personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and update the "Last updated" date at the top of the policy. Your continued use of our services following the posting of changes constitutes your acceptance of those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at contact-us@hydratonspark.com